Returns & Exchanges
At Karhu, we want you to be fully satisfied with your performance gear; if your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original shoebox or packaging and include the completed return form inside the parcel.
- 3.Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package, ensuring old labels are covered.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.